You are correct On warranty work and your possible Position in Line for service. Some dealers will do that, and some won't put You at the end of the Line. My Local Cub dealer Puts You In Line that he got the Call. But I did buy a Cub Zero turn from him in 2022. This Fall through spring, so far he has worked On 3 Cub Cadets of Mine that he did not sell to me. But I am in no hurry on their repairs.
As I have so Many Machines
I do as Much as I can Myself when You Have as Many machines as I do
Cub Cadet Original
Cub Cadet 60
Cub Cadet 70
Cub Cadet 106
Cub Cadet 1450
Cub Cadet 2182
Cub Cadet 3208
Cub Cadet XT3 GSX
Cub Cadet Z-Force SX54
Ingersoll 3016PS
John Deere 110RF
John Deere 112SF
John Deere 140H3
John Deere GX335
John Deere X748
John Deere Sabre 1542 HS
Simplicity Wonder-Boy
Wheel Horse 416H
White GT2055
John Deere 2025R TLB
My Local Cub dealer I have Know since Before I retired from the Army as they worked on stuff for My parents
The Deere dealer I use, I Know Many that work there Personally Because My Younger Brother worked for them after He got off of the Army. So I cart My John Deere's 60 Miles so only they work On my Deere Machines.
I just think it's better to establish a relationship with a dealer, and the Best way is sometimes to Purchase from said dealer instead of a box store. I know when My Cub or Deere dealer sees me, they probably roll their eyes Because they are Probably saying, What did he bring us now to work on? But they Know I pay my bills with them. And they do go the extra Mile and fix the Old stuff. Find parts that are No Longer available that may be from a boneyard. They don't go; it's No Longer Made, say we can't fix it.